Archive for the 'Atoms for Music' Category


Juggernaut Brew: Digipacks vs. Jewel Box

Digipacks vs. Jewel Case – majority decision reached.

Juggernaut Brew is a great industry blog coming from the UK, asking tough questions and working them through to solutions.  In this post, he takes on the often dissed jewel box (pictured above).

Before our launch, MusicMediaDesign and it’s parent, The All Night Party, held some focus groups on this very topic.  We were somewhat surprised to discover some bands and designers didn’t mind the old standby.  But not surprisingly, this acceptance stopped well-short of love.  The jewel box is tolerated, mostly for cost.

Juggernaut Brew makes the case that sustainability, total carbon footprint, and the long term economics combine with market forces to make the jewel box a loser.  It only seems to cost less, and only in small quantities.  It’s a perpetual stinker ecologically: made of hardened petro-byproducts, non-biodegradable and hardly recyclable.  The CD itself isn’t particularly eco-friendly, but throw in the jewel box and you’ve got a real problem in your hands.

It’s an interesting argument.  And for the record, we prefer alternatives for most projects we design.

-d-

AllThingsD-Not News: CD Buyers Disappearing Daily. Might Be News: Music Buyers Disappearing, Too

Not News: CD Buyers Disappearing Daily. Might Be News: Music Buyers Disappearing, Too | Peter Kafka | MediaMemo | AllThingsD.

hoooboy.  This is NOT good!

m|m|d regulars know I’ve never been concerned about declining CD sales, since  they perfectly mirror the normal end of every medium’s lifespan.  The drop only seems dramatic because the product was so wildly successful, and the industry so tightly lashed itself to it that people in the business can no longer remember (or imagine) life without it.  This is different: for the first time we’re seeing a decline in the audience for recorded music, not just the sales of a particular format.

Unfortunately the article provides no help with interpreting their numbers.  For instance they claim we lost 13 million customers, but don’t provide the size of the original pool.  While it’s entirely possible this report signals a big, negative change in music consumption/listening habits, it’s also possible that the problem is entirely related to the bushpression, which was in full swing when this survey was conducted.

I can’t help but think that the Presidential election hurt all time-based media in 2008.  Time is a finite resource.  There are only 24 hours in a day, and 365 days in a year.  When your attention is dominated by a current events, it can’t help but impinge on leisure activities and spending.  The election of 2008 was all-consuming, with more debates and must-watch events than any contest in modern memory.  The controversies and campaigns were engaging.  People cared.

So we’ll have to wait and see whether the NPD survey represents a real shift in music audience, or a temporary slump, caused by a spike in demand for time/attention and plummeting incomes.

A Look at Two Models

If you follow this blog or my writing you know I’m strongly opposed to subscription models, and business as usual in the record industry.  Conventional Wisdom is tossed around so freely and often, we’re all literally soaked in the sputum of those bad ideas.  ”Napster and now torrents have destroyed the industry.” “You can’t make money selling music.”  ”If we all got a small cut of everyone’s ISP bill, we’d all be rich.”  ”Forget recordings, live music is the only form that counts.”  All of those ideas: Bullshit.

Yet sometimes we find a connections between new and old worlds.  If we pay attention, we can learn a lot from past failures and set ourselves up for future success.  In two recent video lectures we can see a bridge being built to the future.  Starting in the past, Todd Rundgren: Time for the Music Industry to Evolve provides a solid pier from which our span can extend.  While I disagree almost entirely with his conclusion (he sees subscriptions as the most logical solution to the industry’s problems), we share a common perspective on the history and nature of music.  The 20th century’s celebrity-based music-industrial complex, not more recent digital initiatives, were the aberration from historic norms. And indeed, music is more service-oriented and experiential than other products. Since both sides in the debate accept the premise and historic analysis, this presentation is a starting point for a solution, as well as a must-see.

 

The second piece is Michael Masnick’s case study of Trent Reznors NIN digital model, which has a written companion article on Techdirt.com.  In my CityBeat columns, I explored the same models, but Masnick does a better job breaking it down to it’s simplest elements.  Some of the terms and ideas are new in the world of product marketing.  So new in fact that they scare Rundgren’s friends inside major labels to death, because they simply don’t understand.  

To begin, the baby boomers at the tops of major corporations around the world reject the notion that a “non-zero sum” model is possible.  Born in a world of atoms and molecules, they cannot accept the existence of intangible value, and the nature of “free” wealth represented by bits.  The new economy is as absurd to Rundgren’s generation as cold fusion is to nuclear physicists.  Despite their crisis of faith, the new economy and cold fusion are squarely in the realm of the possible in our era.

Masnick presents a simple but powerful formula: 

Connect With Fans (CwF) + Reason To Buy (RtB) = The Business Model ($$$$)

This formula makes little sense to the existing music industry, which has never before needed to give fans a reason to buy, and always relied on artists to make the connection with fans.  They have no expertise whatsoever in either arena.  So it’s not surprising they find little success in their digital ventures, and have become prey for bigger Consumer Electronics giants, who are playing the whole music industry for suckers.

Finally let me point out that Reznor’s model is far from the only, but simply the first model to emerge from the wreckage of the 20th Century music business.  It’s the simplicity of Masnick’s analysis of Reznor’s approach that makes it as powerful as E=MC² when it comes to moving forward.  In short it’s a schematic for other models; it provides terms and suggests new quantifiers and values.  It can be adapted easily to other models, which baby boomers like myself will find equally troubling.

Take a look… it’s definitely worthwhile.

-d-

 

PS:  I’ve stumbled across a couple practical examples of putting all this into action that I’m adding in this postscript…

Building Personal Brand in Social Media is a hypebot.com story, with another lecture video attached (readings faster here!).  Asthmatic Kitty Shares Whats Working for them, providing another data point to back up the points made above.

Cracker Barrel Makes More Selling CDs than Food!

I kid you not!  Check it out: 
http://www.chainleader.com/article/CA6533927.html

OK, let’s cut to the chase: While they music doesn’t generate as much total revenue as eats, the profit margin is greater.  This big margin is what allowed labels historically to gamble and accept a 90% failure rate, and tolerate a parasitic distribution model.  Cracker Barrel has cut out the gambling by licensing music from established stars, and eliminated the cancerous distribution network by selling through their own stores – in other words, the gift shop is like a merch table for the restaurant.

This approach isn’t rocket science or genius, but common sense.  Any retail merchandiser would recognize the opportunity presented by music.  Unfortunately the music business is modelled on 19th century book publishers and carnivals, not modern merchandising.  As a result, the entire industry’s chased it’s tail for nearly a century.

Media Labels: Principles of The New Deal

ThinHardDisk.jpg The Case for Reconstruction
Traditional labels are like prospectors or sports franchises. Their model requires them to pick winners and encourages them to dump losers. Contracts are based on the (false) assumption that the labels deliver some sort of economy of scale, and technical know-how when it comes to marketing music. They sign artists to deals that include investment for development, not only of product but artists themselves. But they cannot actually pick, breed or train stars, and in practice, the culture and history of the business almost precludes any sort of useful development. The concept of the sophomore jinx is a monument to the success of major label A&R. The problems with this model are manifold and should be obvious to all, if only in the results: Every major has historically failed to develop artists, and all profits are based on continuously churning catalogs of known, proven hits, usually acquired through dumb luck or licensing. Fortunately, one doesn’t have to deconstruct this mangled monster to see a better way.

Labels cannot pick winners and losers, but in a modular culture, anyone can recognize and respond to demand. Demand for products is linked to market niches and events, all of which are easily sortable by the databases driving our life. For instance, the sudden success of a local professional sports franchise creates predictable demand for merchandise of all sorts. That demand is broad-based, and not necessarily limited by official license channels. In the past, selling novelty singles and LPs in traditional music marketing chains has been a disaster: Returns tend to swamp sales, and devour most of the investment. Today a savvy label is selling the identical product in non-traditional venues (Starbucks, iTunes, supermarket checkout impulse buy), but with virtually no risk of return! Similarly, custom CD’s may be produced under license to be sold or given away as hand outs by lifestyle retailers; these deals are closed-ended and flat rate license, so there is virtually no risk, and known reward.

Given what we know about the needs of artists, the demands of the market, and the nature of our networked society, we can easily imagine deals that work to the mutual benefit of all involved, fairly compensating everyone for their contributions in a timely and appropriate manner. Other disciplines and industries have found great profit and success selling very similar products to music recordings. Awareness of those models, and the specific sales channels used suggest shortcuts in our endeavors.

Forget Winners, But Avoid Losers.
Labels cannot pick winners, but they can avoid losers through common sense and conventional business metrics. Given that recording is so affordable, many (most?) artists are capable and even willing to shop finished products, or at very least, preliminary mixes of finished recordings. Bird in the hand! A band’s merch table, previous album sales, and work ethic are evident, on display at every show (if not, a deficiency or need are apparent). Poor work-ethic need not eliminate a band from consideration, or relegate them to losers status. All shortcomings can be addressed in a systematic way, and associated costs can be factored into the larger equation. Signing the worlds most disorganized, and dysfunctional band to a deal can be a no-brainer: Other variables, like the band’s drawing power and fan base, license appeal of the artist or music, or even touring patterns or circuit suggest solutions. Again, recognizing markets and niches when you see them, and balancing demand with supply and availability of product to those markets are the key.

Shop and Buy Projects, Not Artists. And… never invest in Talent!
Multirecord deals are sucker bets without winners in today’s market. The label execs that sign artists to the deals rarely survive the contract, so a new team is saddled with someone else’s vision. The results of such arrangements are predictable failure. The old studio system of the movie world and major sports leagues worked like modern labels, in that stars were signed to long term deals, based on past performance and some imagined future potential. This is a numbers game at best, so the only way to prosper is with tricky legal deals and heavy handed contracts, reinforced by monopolistic market structure. While the marketing of a project is by definition a collaborative, team effort, the team is assembled through a vicious, adversarial process, and marketing is often disrupted by team owners juggling the lineups and key players on a whim.

Modern movies are marketed alone or in packages, with studios operating mostly as the ultimate middlemen, connecting disparate groups of independent operators. While they maintain lots and staff, movies are increasingly made by freelance specialists, each refining a slice of the craft to attract future projects. Making and maintaining these connections is a full time job. Producers and marketers of movie properties sell shares of production like stocks or bonds. The more credible and advanced the concept, the greater the value of the shares. This model can be easily applied to the business of record making.

Modular Labels & Scaler Deals.
In the age of mass-customization, one size never fits all in anything. Even in conventional labels, every deal is unique, however a consistent and modular structure can be much more fair and profitable for artist and label alike. There is a fixed menu of services available for every record, each with an associated cost. Some services are inappropriate or unnecessary for projects of a certain size, or in a particular market (for instance, live recordings of jam bands are useful products, but not so much for crooners and torch singers).

Given this reality, not only must we scale deals to match the needs of each project (as distinct from the artist), but we must be prepared to scale the label and possibly the artist as well! Everyone can make money off of a record that sells only 5000 copies, provided expenses are controlled and marketing is done with consideration of scale. It makes no more sense to mass-market a niche product than it does to bury a solid pop record in a sea of indie shoe-gazing. The appeal of an album or artist is not unknowable: how crowds respond, and how previous releases are sold tell you all you need to know to break even.

Every band’s needs are different. As creative capabilities converge, it’s increasingly normal for

Realizing Value Without Control
Risk and reward are hard to balance on speculative ventures like music. While no one can know whether any record will be a hit, any record can break even. But, the key is controlling costs, not people. This is accomplished by scaling the entire project. Control of people is always tricky, and rarely positive for both sides. People make deals with the best of intentions, and expect success, or deals would not be made. The roots of conflict are control: broad contracts that seek to protect parties from one another require mechanisms of control, intimidation and interference. When signed it’s assumed these are constructive forces, but that’s not really possible to assure, and rarely realized in practice. All the control necessary for an album project is possession of physical product and masters, along with the assigned right to collect and disburse profits of digital sales.

A work-for-hire model allows creative and technical contributors to a project to be fairly compensated for actual work. Negotiating discounts for work performed, or arguing over imaginary points for sales that have not happened is not the only solution, just a status quo that benefits no one, and limit the success of projects. Start with a fair market rate for every service provided. Forget the discounts, throw away the points. Insert a simple risk-compensation mechanism in their place. The sooner one is paid their fair market rate, the less they are owed. As time passes, the cost of those services accrues interest at a fixed, known pace. No tricky accounting gimmicks, no points. Pay now, or pay later, it’s always the artists choice.

The choice extends far beyond production personnel, to the label itself. The artist may buy-back all inventory, and repurchase rights at any time. Again, the rate is set up front, and is always known. If another label has a better deal, both label and artist are protected. The label gets it’s original investment returned in full, with a fair profit for their effort. The artist is always free to take better deals.

To prevent artists from leaving, the deal should get sweeter with success. As work-for-hire is paid off, profit for artist and label increases. The label has a strong incentive to maintain a fair, competitive margin. If the margin is too low, the label’s ability to sell product is hindered. Too high and the other offers look competitive.

Inventory is a challenge. One must press enough to create, then meet the demands of unexpected success, yet anything over that is a waste. Fortunately, once the basic manufacturing parts have been created for a release (masters, label art, film etc), turnaround time is quite short. These days discs can be drop-shipped to retailers from the plant, and turnaround is generally less than 2 weeks! Still, the initial order quantity is critical. Too many or too few copies when you need them are equally problematic.

There are several factors that can establish a baseline for sales, with minimal consideration to quality of music, production and packaging. An established artist or band will generally be able to sell a consistent number of copies for each title they release, using the same approach. This number can be used as a starting point for an initial order. It’s not smart to add pre-orders and other anticipated windfalls to the original quantity. There’s no real benefit to maintaining a large inventory, and significant risk. The more novel the niche, the less dependable it is as a revenue stream.

With bands, the benefits of experience and longevity are offset by the risk of break-up. The longer a group has been together, the less time you have until they break up! This risk is minimized in several ways. Having a finished master, or at least a set of final mixes to evaluate is more important with established bands, since this provides a context for the new work, and some means to predict sales. Younger bands have less of a track record, but often more buzz, which can be leveraged and enhanced within a project. By enabling these groups to get the most out of their budgets, and setting modest sales goals they can make products they’re proud to sell, and take advantage of the expertise of those around them. In short, good habits can be set for a career, through enlightened self-interest and opportunity. The risk with younger bands is that they can be easily discouraged, or worse, distracted by major label leeches offering bad deals with greater ego appeal.

Point-Of-Purchase Accounting
Starbucks, CD Baby and iTunes are modern sales models. Best Buy, Sam Goody, Tower, et al represent a backwards approach to an otherwise soluble problem. New models treat records like other retail goods, purchased to be sold. Old models treat them as a tease, to be ordered and returned, greatly complicating accounting and minimizing every artists exposure to their true fans. Modern models use technology to modulate cost directly with demand. Archaic models attempt to predict and manipulate entire markets. They can do this because, unlike modern outlets, the old school is built on the industrial model: they make money selling identical, cookie-cutter copies of a single property to millions of people. This spam-the-market approach is anachronistic. Leveraging scarcity in a world of plenty is not a winning formula. Identifying niches, and selling music products as special and unique makes far more sense.

Starbuck’s is one of the largest retail sellers of music. Their markup is absurdly high, relative to the competition, and their selection is extremely limited, in other words, the opposite of Wal-Mart’s music formula (every milk toast artist who ever put out a record, at the cheapest possible price). No doubt Wal-Mart has made billions for the labels, as the McDonald’s of the music industry (clean restrooms assured!). But Starbucks has made dozens of artists by knowing their own customers and introducing them to new and old sounds that match their tastes. Wal-Mart will never break a new artist, but worse, they will never offer a fair profit for the most established and hottest artists. Through accounting tricks, stiff-arm negotiation, and inattention, the margins for these sales are barely worth the trouble to artists (although labels can and do profit by their association).

iTune’s is another example of a highly profitable, artist-building model, that is resisted by labels, who have poisoned their artists minds with collective attorney-think. iTunes is unfriendly to middlemen and margin-feeders because there’s no inventory, no costs, no deal to cut or physical product to move around and mark up. Put a song in one end of iTunes music store, all that comes out are profits to be divided. By contrast, every major label alternative is a black hole: Subscriptions only seem like a great deal, until you ask how you get paid. Fractional pennies (or no pennies at all, for younger artists) don’t compare to the better part of a dollar, and a persistent connection to a fan. Compared to the iTunes store, Napster, MusicMatch and every major label driven online initiative is a cheesy, old time scam.

Clearly modern labels have many new avenues to sell records and help artists develop artistically and professionally. By starting with a project-based focus, rather than multi-record deals, the modern label removes a lot of incentive for artistic meddling. The New Deal encourages everyone involved to work every angle by directly linking compensation to success. The only metric for success is unit sales. Every pressed disc and every download represents real money. The modern label’s primary mission is to centralize inventory and collection, and clearly communicate an honest accounting to all parties. The label must be the honest broker of information, and seller of discs. Upon demand, every party to the deal has a right to know where the product is, what has been sold, and what remains.

We suggest a new, unique feature for this Point of Purchase accounting model: An implicit buy out is available to every party in the deal, in the form of actual product. For instance, a major label might wish to sign an artist, and acquire license to a catalog item under The New Deal. In the bad old days, this simple, sometimes reasonable request often initiated legal battles, and crippled artist, label and catalog alike! The New Deal would allow artists to purchase unsold inventory at a pre-agreed cost-based price. The longer that inventory sits unsold, the higher the ultimate buyout price, which grows at a fixed rate, acting as interest to modulate risk and provide reward to everyone concerned.

Dave Davis

The Business of Bands: Creating Opportunity

rockshow.jpgMany bands release CDs, win contests and awards, occupy stages, and generally impress friends, fans and wow the local music scene. At the end of the day, too many have too little to show for all this recognition. Indeed, some wind up reviled for their success: bands getting noticed often find themselves at the center of conspiracy theories spun by other bands about music journalists and collusion between Bob’s House of CDs, the Mafia, Big Radio and the Illuminati-run Major Labels!

Wake up! Any modicum of success you achieve locally will naturally be followed with recognition in the local press, and yes, familiarity and personal relationships with members of the music press. This is not a bad thing, or a nefarious inside plot to cut every other band out of every opportunity that comes along. Its just human nature. More important, its something that can work for your band as easily as anyone else lucky and talented enough to be noticed and recognized.

If your goal is to be a local music icon, that goal is eminently achievable through those human relationships, and over time its almost inevitable… if youhave talent keep plugging away. If you want more than that, the road is a bit longer, a lot harder, and the obstacles much higher. Unlike local music sainthood, this one is never assured, and always a tenuous roller coaster ride. This article may or may not help you reach those higher goals, but it might give you a leg up on the former, and help you manage whatever success does come your way. It’s primarily targeted at bands who are releasing CDs.

Let me start with a model of acknowledged, proven, undeniable success. Motown Records started off as a local Detroit label, created by a jazz fanatic who owned a record store. He saw a lot of great jazz artists floundering hopelessly in the marketplace, the jazz scene thriving even as musicians starved. The genius of Barry Gordy was not that he was able to locate, attract and develop pop acts to the exclusion of the jazz artists he loved. Rather it was his insight into the fundamental nature of the business itself, and his approach to marketing and merchandising records in a way major labels could barely fathom, much less emulate. Interestingly, his techniques could be more successful in today’s wired world than they were in the 1960′s, but I’m getting ahead of myself.

The Motown formula was simple: A band was developed fully before any products were released. Once the band was ready, a record was cut. It wasn’t released nationwide because Gordy realized that having your disc on the shelf of a store in Peoria for a year before you ever played there or heard it on the radio virtually guaranteed it would be returned to the distributor before the band came through town. Instead, Motown staggered releases to coincide with tour stops which coincided with national media exposure (American Bandstand et al). When a band was in a town they’d do interviews in local media, and the records would magically appear in stores. Eventually as a band worked its way across the country, they’d hit gold sales levels, and have virtually NO returned product. By contrast, a major label band might sell gold, but get half of that returned unsold, or played and returned as bad product. The major label band would be charged for returns, and the label would claim to lose money. Gordy’s bands paid Motown more money for all kinds of services, and made less money per unit than Capitol or Columbia acts. But, at the end of the day what the artists forget to mention (or are simply unaware of) is that they netted more than major label bands because the money was well spent, and there were no returns.

Gordy was a stickler for two things: Quality and efficiency. He dumped poor product before consumers ever saw it, much less returned it (an efficiency in itself), and never wasted a moment of energy or a dollar of capital if it could be avoided… when it was unavoidable, people were accountable, and the entire organization learned from the mistakes.

Bands, left to their own devices are classic models of inefficiency. Worse, bands don’t just miss their own mistakes, but they seem determined to repeat the mistakes of others. The key to resolving both of these problems lie in record keeping, planning and analysis. A business journal can be as simple as a checkbook, but if you can put your bands records into something like Quicken, thats even better: it not only lets you categorize your expenses, but it also gives you a window on your successes and failures. Virtually every expense of a working band is tax deductable, and the government gives you a few years to make a profit so you can write a lot off in the meantime (of course you’ll never show a profit, but they don’t have to know you know).

This helps in a less obvious way. Many bands look in the back of Mix magazine, find a place that will press 1000 CDs for $1000, send off their parts, and brag to their friends about how cheap the CDs were. Spending money piecemeal makes it easy to forget all the little costs that add up over the course of a project. Even bands who get the “Full Ride” at Discmakers or Oasis don’t really know how much their release costs. Bands happily piss away a couple hundred promos to relatives and friends with imaginary “connections”, A&R people who toss them in the trash, and all kinds of other things. They turn around and sell CDs off the stage, full of punk ethos and DIY Cred for $5, smugly believing they’re making $3.20 a pop. Unfortunately, that’s not the case, or even close. In fact, they’re probably LOSING $2-4 per disc. A program like Quicken and a group checking account could make this clear. For the doubters, spitting coffee on your screens as you read this, I direct you to the next post where I break this down. For everyone else, I’ll continue with my thoughts.

Analysis is handy because it gives you a better view of things. You can identify problems before they become crises. In the above example there’s a simple solution: charge more for your CDs. To actually GET more money from fans for your product is another story. And, even if you do manage to sell them for more, on margins this slim you have to make sure you sell a good percentage of the numbers you plan on. This adds up to the simple reality that Barry Gordy understood intuitively: Efficiency and quality must be givens, not “nice to haves”.

Like everything there are always cases of diminishing returns. I’m not suggesting you need to spend as much time as Michael Jackson in the studio, nor do you need a 20 page full color booklet. You do however need to have good sounding music that impresses reviewers, fans and djs who might actually play your music. A sharp looking, nicely printed package when viewed OUTSIDE the shrinkwrap helps a lot. Spelling errors on the tray card are a bright red idiot light (one local release was pressed with known spelling errors because they couldn’t afford to have thier $200 film reburned, and the cheapo plant charged for revisions. Doh!). Upside down spine labels scream “Amateur Product Here”. Cloudy discs, or worse unplayable product isn’t unheard of, and reflect badly on the band and cost future sales.

Efficiency means you can’t afford to do things more than once. You do a job, focus on it, and do it right. Figuring out a cool, slick lead in the studio, or for that matter, at home alone isn’t a great idea for a low budget project. Work it out IN PRACTICE, where the rest of the band can hear it, give you input or if need be, nix it.

Mixing is a process where you can spend 4 hours getting the drums right on one song. The second song might only take 2 hours total since that’s together. If you have to remix just one song, you’re often starting from scratch, so you should pay attention during the mix, not talk, not call your girl/boy friend. If you are glazing, leave the control room and hang out in the studio or lounge and come back when things are closer. Try to mix similar songs on a single session. If you mix over 3-4 days, you can create 3 different drum sounds and mix them up in the CD sequence. Change vocal effects, guitar sounds, whatever else you want to add texture. The drum sounds take longest to set up, so you can make the process more efficient by using a few of those and a lot of other elements. Pick the low hanging fruit!

You are the worst judge of your music. The song you think is the sure fire single is probably the turd. Likewise the song fans love is the one you hate playing the most. When selecting songs to demo or use as MP3s or singles, ask someone NOT in the band. The least connected the better: you’re looking for the songs that resonate with strangers, not with your girl/boy friend.

Releasing a CD is not something you do for an evening. This isn’t a 13 year old masturbation fantasy where you furiously jerk yourself then fall asleep. In fact, most bands sell a single title for a year or two. Another key fact: Bands tend to sell most of their product close to release date. Hopefully the lights coming on and the Motown Connection is firing in your brain: the closer you can get to making EVERY gig a CD release party, the better. Obviously this isn’t possible, especially in a local setting. But it IS possible on a regional basis. It’s all about managing the release sequence, not to mention your own time and energy. Again, efficiency is key. I’ll get deeper into that broader concept in part 3.

CDs sold at shows tend to be directly transduced into beer. This urge must be fought. Yes, you will surely spend the $30-40 of sales at a typical gig in collective drink. But the fact is if you sold NO CDs you would still drink $30-40 worth of alcohol. Why discourage yourself in a long term process? You are already planning your next release, cataloging all the things you’ll do differently. Make it easier to reach those goals, and make sure the money at least makes a stop in the bands previously mentioned Quicken ledger and bank account. Bands can easily make $2000 profit on a release, which in theory means you can spend the same amount on the next one, PLUS a little more, and buy some other gear along the way, or promote the next one better. Unfortunately if you piss away the profits a few dollars at a time you reach the last box and discover you’re still as broke as you were when you paid for the order.

These are the big, obvious things. If you TRULY address these issues you’re ahead of most bands. Many bands think they know all this and are as pure as driven snow with respect to these sins, but don’t bother to plan or keep the necessary records to provide real insight and opportunity. The next section is simply a “proof of concept” to demonstrate how things really add up, and why you should count. If you accept that premise, skip the math and go directly to section 3. Section 3, Conservation of Energy for Maximum Results, contains specific tactics for addressing these problems.

Cry Me A River: The RIAA Spins Good News Bad

blueturnglow1.jpgThe RIAA just released it’s 2005 sales numbers, spinning it as the biggest disaster since Napster. Yet while gross sales have declined by any measure, it’s impossible to paint 2005 as worse than 2004. That’s because the numbers presented by the RIAA are a pig in a poke, showing only half of the balance sheet. Left out are profits, and a breakdown on the impact of the numbers on artists and fans. When taken into account, last year’s numbers, at worst, hold the line. Well managed companies and most artists, saw real growth in profits, so the real story is the drop in costs associated with new, high-margin markets that never existed before.

Overall, gross sales of fixed media products was down by a little less than a billion dollars, or a little more than 8%. But downloads were up by a little less than half-billion dollars, from the previous year. Taken together, this means gross sales dropped by about $69 million total. That sounds like a lot, until you place it next to the $12 billion worth of music sold in total. Historically that places 2005 among the top 5 years of all time! So, no matter how you look at it, 2005 wasn’t a disappointment. To lose money in 2005 you had to be an intransigent, belligerant, anti-customer crusader, willing to put principle above profit. In other words, a major label or the RIAA.

According to Jupiter Research, the industry average splits for a $14 CD look like this: 20% goes to the retailer, 11% to distributors, 7% to marketing, and 11% of the costs are for manufacturing. That leaves 30% to be split among all rights-holders (including the label, which often took a cut on all of the previous numbers, as well as the rights, through subsidiary/sister companies). For digital downloads the retailer (Apple’s iTunes or Rhapsody) have historically lost money, resulting in a -2% figure. Don’t feel too bad for the e-tailers though: Apple exists to sell iPods, not iTunes! Beyond that, the label’s “distribution” arm or contractor snag 30% of your $0.99 purchase, 3% is spent on marketing, and the cost of goods is pegged at 4%. This leaves 65% to be split among various rights-holders! For subscription download services the numbers are slightly different, but the bottom line there is that rights-holders split 55% of the sales.

The RIAA says labels lost $69 million in sales last year, but every penny of that drop was in sales of lower-profit CDs and fixed media. But digital-delivered media grew by 174%. If we assume half of all digital sales last year came from the less-profitable subscription services, rights-holders saw profits of $302 million for 2005, versus just $109 million in 2004. While poorly managed companies might be able to squander a nearly $200 million of extra profits individually, it’s hard to believe an industry is collectively that dumb, or mismanaged. If they are that poorly managed, their wounds are self-inflicted, and of no concern to the public at large.

When we add in ring tones and other new markets with even higher profits for the label, the truth becomes clear. While gross sales may be sliding, people’s consumption of purchased music is actually UP, even by the RIAA’s own published numbers. And not by a little. In 2004 the industry sold 814 million physical units or individual products (e.g. CDs, DVDs etc), which dropped 8% to 748 million in 2005. When you add in digital sales, this decline looks different: total units amounted to 143 million in 2004 which then expanded to 383 million in 2005.
Altogether the labels sold 957 million units in 2004, versus 1131 billion units in 2005. The biggest falling categories in 2005: Vinyl, as usual, slipped more than 25%, while the CD single fell by 11%. Yet never before in the history of the music industry have 1.13 BILLION songs/albums been sold. In the industry’s salad days, they rarely cracked 1 billion units! More people bought more music in 2006 than ever before. I’m not surprised that the media ignored this critical fact.

While the RIAA and labels rightfully love the CD, consumers, shareholders, and artists would be wise to look closer. The market-driven shift away from CDs to digital-delivery media has been good for everyone. Choice is always good and positive to consumers, as well as artists. Having a product for every taste used to be a luxury, but digital delivery eliminates production/inventory, and suggests new packaging, uses, and quality options to further improve the experience. iTunes and Rhapsody don’t just offer more selection and variety than any bricks and mortar retailer, they never run out of product. There are no inventories or backorders, only sales. The resulting boom in sales demonstrates a Republican truism: removing the fixed media tax heated up the broader market. Consumers bought more music legally with the money they were saving (the gross drops).

By turning impulse into easy money the labels made more profit in 2005 on lower sales! Without returns and risky inventories to maintain, the ability to sell an entire catalog ad infinitum is suddenly reality. The implication of the RIAA’s 2005 sales numbers is undeniable and clear. They have replaced money losers and potential mark-downs with an ideal widget. Marketing, of course, remains an expense, and that expense will eventually move to digital media. The inherent efficiencies of these new models are undeniable, so the key becomes management. Good, basic business managers can transform a label’s catalog into an efficient, reliable money-press.

I saved the best for last. The shift away from the CD has not been kind to major label artists with conventional contracts that penalize their earnings in digital-delivery, and rely on the labels accounting practices to get paid. But at the other end of the spectrum, we’ve seen the emergence of a new middle class of artists. Artists who were dropped or fled the majors have discovered a comfortable living can be made simply by letting their fans know they’re alive, and making cool songs. These artists can benefit from the shift away from CD, just like major labels. Indeed, they benefit a little more: The cost of manufacturing is the single largest hurdle most independent artists face, so any relief in this area is welcome.

It’s worth mentioning that the industry’s expectation of ever-growing gross sales, alongside ever widening margins and lowered costs is unrealistic. Since 9/11 every other industry has learned to stretch margins in order to survive on lower gross sales. The Wal-Mart effect is becoming an economic law in consumer products: Over time the cost of goods must decline or perception of volume must increase to maintain volume. Smart, well managed companies make a choice: Adapt to the Wal-Mart rules or die. Adaptations are many and diverse, but successful ones do not include crippling products (copy protection, lawsuits), and collusive distribution practices that hurt sales.

The CD has been a great for artists and the industry. By any definition, it was the first new media product: Digitally stored, algorithmically coded, randomly accessible, and easily transcoded to be used any and everywhere the fan desires. These qualities transformed the entire industry and paved the way to the generation of products emerging today: Higher profit, lower cost, more easily delivered, and ever more diverse and customizable. 2005 was the first year of the modern era of music and recording. The new models brought to market last year are better for all concerned than the products they replace. Welcome to the 21st Century.